Customer testimonials

Real stories from our customers

A claim that got sorted

“I wanted to take a moment to express my sincere gratitude for the outstanding support you and your teams provided during my recent claim process. Your personal involvement and dedication made a significant difference, and I'm glad to say my claim was successful.”

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I'd like to thank Jesca Kaale, who assisted me throughout and kept me informed every step of the way. The team’s professionalism and care for the customer stood out.

A special thank you to Ms. Agatha, who handled my case with diligence and calm. She was dedicated, clear, and often went further than expected.

I'd also like to acknowledge Mr. Amer, the assessor who took over and moved the process forward with confidence and integrity.

I've received my payment, and my car is back on the road.

To the whole team — thank you. It was a pleasure dealing with an insurer that treats hospitality as part of the job. I'll gladly share this experience with others. God bless you all.

People thanked

Jesca KaaleSupport
Ms. AgathaCase handling
Mr. AmerAssessor

Bima kwa dakika tatu kupitia USSD

“Mimi Leopold Paul Rimoy, nimepata bima kwa haraka zaidi bila kutumia data kupitia USSD kwa simu yangu ndani ya dakika 3 kwa menyu *148*59#. Nawapongeza kwa huduma mliyoleta; hata mwenye kiswaswadu anaweza kukata bima chapchap bila bando. Nitaendelea kutumia menyu hii kukata bima nyingine.”

Huduma nzuri na rahisi kutumia

“Mimi ni askari wa Kituo cha Polisi Moshi. Nilikata bima kupitia simu kwa menyu ya USSD *148*59#. Huduma ni nzuri na rahisi kutumia. Nitaendelea kutumia huduma hii na kuwashauri wamiliki wengine wa vyombo vya moto kukata bima kupitia menyu ya *148*59# kwa mtandao wowote wa simu. Naomba muendelee kutuhamasisha kwa promosheni zaidi.”

Bima rahisi bila intaneti

“Mimi ni Sara Mushi, mwenye gari aina ya Subaru Impreza, usajili T***ETU, kadi kwa jina la Dancan. Niliikatia bima kupitia huduma ya simu USSD *148*59#. Nilitumia simu yangu kwa kufuata maelekezo yaliyokuwa rahisi sana nikiwa nimekaa ofisini kwangu. Uzuri wa huduma hii ni kwamba haikulazimu kuwa na intaneti kupata bima; unapata hata kwa kutumia simu ndogo.”